CONTACT US
Rikor remains committed to optimizing communication. This is why we use a team inbox for franchisees interested in getting a quote, hello@rikor.io. This allows as many eyes on our inbox as needed to deal with the flow of emails. We'll respond quickly.
POLICY SUPPORT
Many of our clients need support for their policies, either requesting certificates or making policy updates. If you need to obtain a certificate quickly, email support@rikor.io. If you need to make any updates to your policy, email support@rikor.io. Sometimes, our clients just need to speak with someone and ask a question, please feel free to call us at 844-616-9663.
- Certificate of Insurance Request: support@rikor.io
- Change Request: support@rikor.io
- Need new insurance package: hello@rikor.io
DIRECT LINE
Some of our clients have an emergent need that requires a direct call to our office. Our staff is located in the MST time zone from 9:00–5:00. If you don’t get through to a consultant, do leave a voicemail and we’ll respond as soon as time permits. The most rapid response will be through SMS text messaging our mainline at 844-616-9663.
REQUEST QUOTE
When our clients are prepared to request a quote the fastest way to initiate this is through our quote request form. We actively monitor policies and check your email and spam for invitations to renew your policy. Visit app.rikor.io/quote.
- Select your brand
- Enter your email address
- Confirm your identity with the verification # in your email
- Complete your form
- Press “Get Quote”
This will initiate our team to actively take your insurance to market and properly cover your business. The process generally takes 7 business days, barring unusual and unforeseeable circumstances. While 91% are done within 14 calendar days.
We do take our speed seriously, but if you are renewing your policy, this takes 45 days, generally, and we do recommend beginning on time when you are contacted via email. Please check spam.