Phase 3: Continuous Monitoring and Reporting

Written By Wade Millward (Super Administrator)

Updated at October 21st, 2024

Table of Contents

Expected Outcomes 1. Monitor Progress 2. Report to Leadership 3. Set New Goals

Expected Outcomes

Improved Franchisee Compliance: A structured communication plan and clear consequences will encourage franchisees to prioritize compliance.
Reduced Risk Exposure: By ensuring all policies are verified and compliant, you significantly reduce the risk of uninsured events and legal issues.
Strengthened Franchisee-Franchisor Relationship: Clear communication and support help franchisees feel guided, not punished, fostering trust and mutual success.

Dashboard Reviews: Have your compliance team regularly review the RMS dashboard to track which franchisees are moving towards full compliance and which ones are falling behind.
Brand-Level Compliance Score: Monitor the overall brand compliance score and set goals for continuous improvement, aiming for incremental progress over time (e.g., improving compliance scores by 10% each quarter).

Quarterly Updates: Share the brand’s overall compliance score with leadership quarterly, along with insights on trends, common compliance issues, and proposed solutions.

Goal Setting: Include insurance in your monthly, quarterly, and annual planning as it's crucial to the success of your franchise brand. By setting clear insurance goals, you’ll drive better risk management and protect your brand as it scales. Additionally, effective use of insurance to finance risk—rather than relying on self-insurance—will enhance the overall valuation of your brand and safeguard your franchisees' success.