Home Franchisor teams

Using the RMS

How-tos for franchisor teams: sign in, find what's wrong with a location, upload a certificate for a franchisee, and read Analytics.

Sort By

Newest
Most likes
Most views

How to use Analytics

Analytics is the franchisor's home page in the Rikor RMS. It shows how well your locations are insured against your...

December 27th, 2023 1752 views 0 likes
How do I log in to the RMS?

The Rikor RMS doesn't use passwords. You sign in with your email address and a one-time code we email you....

March 17th, 2025 1710 views 0 likes
How franchisees get their upload link

Every franchisee has their own upload page in the Rikor RMS, where they upload their certificate of insurance (COI) and...

September 11th, 2024 1282 views 0 likes
How to upload a COI on behalf of a franchisee

This guide is for franchisors. When a franchisee emails you their certificate of insurance (COI) instead of uploading it, you...

March 6th, 2024 1243 views 0 likes
How Do I Know What's Wrong With a Franchisee's Insurance?

This guide shows franchisors how to find which locations have a problem with their insurance, and exactly what the problem...

February 7th, 2024 1325 views 0 likes
How to add users and contacts

This guide shows franchisors and franchisees how to add people to the Rikor RMS. Everyone you add is a contact....

June 3rd, 2024 1283 views 0 likes
How to read the Executive Summary Report

The Executive Summary Report is a monthly email that shows a franchisor where the brand's insurance compliance stands. This guide...

January 30th, 2025 1191 views 0 likes